Your Visit To Hickory Furniture Mart

Upon your arrival at the Mart, expect a warm welcome from our friendly guest services representatives (GSRs). They are dedicated to enhancing your visit by providing you with a detailed map highlighting each retail showroom and its represented manufacturers. Our GSRs regularly walk through each showroom to stay updated on current trends, manufacturers, and custom features, to ensure a tailored experience that suits your every need. Our GSRs also have a resource guide categorizing our products by style, design, and location inside the Mart, ensuring you will find exactly what you came to see.

View All Stores

While the Mart may initially appear intimidating, be assured that after a short time inside, navigating the building becomes effortless. With four distinct levels (1-4) and sections (north, south, east, and west), the building is designed for exploration. Some visitors choose to shop by levels, while others opt for visiting our showrooms by each section – there is truly no wrong approach. Your GSRs will be on hand every step of the way, and will also mark your entry point on your map to help you navigate back to your parking spot at the end of your visit.

Explore our levels here: Level 1, Level 2, Level 3, Level 4

As a local visitor, you will appreciate having convenient access to a large, diverse furniture and design resource center that is located close to home. Our prime location near multiple metropolitan areas makes it effortless for locals to enjoy a quick visit or indulge in a full-day of shopping for that perfect piece. With furniture deeply ingrained in the region's heritage, local visitors are accustomed to the unparalleled quality craftsmanship synonymous with the area, and we are proud to represent so many local and regional manufacturers in our showrooms.

Directions

As a premier furniture destination, the Mart draws visitors from all corners of the United States. Many guests traveling from out of state opt for a 2-4 day visit to fully immerse themselves in the complete Hickory Furniture Mart experience. Because of this, we have partnered with some of the most popular hotel brands to offer discounted hotel rates for all of our furniture shoppers.

Discounted Furniture Shopper Rates

For guests arriving by air, Charlotte Douglas International Airport (CLT) serves as the most convenient option, offering close proximity and multiple carriers and flights. A mere 45-minute drive from the airport will bring you directly to the Mart, and a variety of transportation options are available, including car rentals, shuttle services (like Hickory Hop), ride-sharing services, and prearranged town car or limo services.

Directions

We have had the pleasure of welcoming visitors from numerous countries, allowing our designers to furnish some of the most exquisite homes around the world. Understanding the importance of a seamless travel experience, we offer a dedicated point of contact to assist in organizing all trip logistics. Whether it's arranging overnight accommodations at our partner hotels or coordinating with designers fluent in Arabic, English, Farsi, French, or Spanish, we are here to help - both during your visit and remotely when you cannot make the trip. At Hickory Furniture Mart, we are dedicated to ensuring your journey with us is nothing short of exceptional.

We recommend guests choose Charlotte Douglas International Airport (CLT) as their arrival destination thanks to the multitude of carriers offering international flights and its proximity to the Mart, just 45-minutes away. To streamline your international visit through one point of contact, please reach out to Tracey Trimble at [email protected]. We also offer an International Visitors page with additional information.

Directions

Discounted Furniture Shopper Rates

When planning a visit to Hickory Furniture Mart, here are a few ways to prepare ahead of time so that your shopping experience at the Mart is a success:

1. If you are visiting from out of town, take advantage of our Discounted Furniture Shopper Rates to set up your reservations at one of our hotel partners.
2. Browse our online product catalogs and digital buying guide to narrow down your favorite styles and selections.
3. Take a look at our Furniture Stores page for the most up to date listing of our custom order stores and factory outlets, complete with more detailed contact information.
4. Familiarize yourself with the Mart's floor plan to get a feel for the layout. Our guest services representatives will also provide you with a copy upon your arrival. Remember - whether you decide to explore by level or section, there is no wrong way to experience the Mart.
   Explore our levels here: Level 1, Level 2, Level 3, Level 4
5. Schedule a design consultation for more personalized design services with our partners at Designing Women. While most showrooms offer complimentary design services for their products and showrooms only, Designing Women provides dedicated design services throughout the entire Mart and will be your main point person during your visit. Learn more and schedule your appointment with one of their professional interior designers here.
6. Learn about payment policies ahead of making your purchases by reviewing our Purchasing Information page. Showrooms typically require a deposit upon order placement, with total balance due upon its arrival before they are able to release your order to the shipper to then schedule your delivery.
7. Your sales associate will also work with you to consolidate shipping to your home. If you plan to make multiple purchases, please use our Consolidated Shipping form to streamline your shipping experience.
8. Do not hesitate to call or email us to ask any additional questions before you arrive. View a list of our frequently asked questions or contact us directly for further assistance. We are here to ensure your time with us exceeds your expectations.

Elevate your visit to Hickory Furniture Mart with our offerings and amenities. From special discounts to convenient tools, we are committed to enhancing your overall shopping experience.

• Don't miss out on any of our major sale events - visit our Events page to plan your next trip.
• Take advantage of our special discount programs, like Partners in Design, Military Appreciation, and Disaster Relief. For a full list of discounts and more details, head to our Special Offers page.
• Hickory Furniture Mart gift certificates are the perfect gift for any occasion and may be used at any showroom or a combination of multiple showrooms. We accept Hickory Furniture Mart gift certificate payments in advance by certified check or money order, and most showrooms offer their own gift certificates as well. Ask each showroom about their specific methods of payments.
• Use our Room Planner tool to design your dream room from the comfort of your home computer.
• Discover the joy of ordering customized furniture with thousands of resources available at your fingertips, allowing you to tailor any home furnishing you desire.
• Traveling with children? Take advantage of the area's numerous children's activities nearby-our guest services representative will provide you with a full list for your convenience.
• View our glossary of terms to familiarize yourself with common industry terms before your visit.