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Testimonials

Customer Testimonials

High End Furniture - Charlotte, NC & Surrounding

Hickory Furniture Mart welcomes visitors from every state and several international countries to Hickory each year. We decided to ask these customers specifically what motivated them to make the trip to Hickory when purchasing furniture for their homes. Below you will find a compilation of answers over the years in their own words.

If you are interested in submitting your own testimonial to be included on this page, please click here to fill out this brief form, or contact Tracey Trimble at [email protected] directly to set your own video testimonial during your next visit to the Mart.

"The variety of merchandise available at Hickory Furniture Mart was spectacular."

-- NEW YORK TIMES

"I've probably been there 50 times, but I'm still enthralled every time I go."

-- KATE GLADCHUN, PROFESSIONAL INTERIOR DESIGNER
Detroit, Michigan

"It was at Hickory Furniture Mart where we found the lowest prices for each item on our shopping list."

-- LOS ANGELES TIMES

"The Mart is a great place to shop, even without a special sale."

-- SCRIPPS HOWARD NEWS SERVICE

"The sales clerks at Hickory Furniture Mart are knowledgeable and the education you can get here is invaluable."

-- NEW YORK TIMES

"Above all, the Mart make shopping a breeze--there's an internet cafe, a restaurant, a coffee shop and shipping to anywhere in the world."

-- KATHLEEN KERR, NEWSDAY

"Hickory Furniture Mart is one of the most expansive manufacturers' furniture centers open to the public in North Carolina and one of the largest in the nation."

--THE FINE FURNITURE & FURNISHING DISCOUNT SHOPPING GUIDE

"A few miles east of Rock Barn Resort & Spa is one of the most amazing furniture malls you will ever see."

-- GOLF DIGEST

"There aren't many places where you can survey this magnitude of furniture and home furnishings all under one roof."

-- JIM PARKS, HGTV's NEW SPACES HOST

5.0 out of 5 stars

"Purchased an outdoor furniture set by Woodard. I've worked with Diane for years. She talks through all the wonderful options and details. She sends samples of fabrics, and calls with updates. Everything is made just for you! At an amazing price! I don’t buy my high-quality furniture anywhere else! Thank you Diane and Hickory Furniture!"

Kristin Collins - June 27, 2024

5.0 out of 5 stars

"One of the Must-see hotspots in Hickory! 4 floors of top-quality, handmade furniture. Really loved the Amish showroom. Save up your money - This is heirloom furniture to be passed on. And don't forget to try Of Great Taste restaurant for a delicious lunch! And The Graceful Geese Mercantile for smaller local craft items."

Smokey Allan Ritter - May 7, 2024

5.0 out of 5 stars

"Manny was so helpful while picking out furniture after I bought a house. He was nice and not pushy about trying to get me to pick out things I didn't want/need! I will definitely be back to see him next time!!!"

Chelsea Young - March 31, 2024

5.0 out of 5 stars

"This place is massive! I spent a very nice afternoon exploring and chatting with store owners. The lady at the front desk was very helpful and welcoming. There’s a cafe and a coffee shop, and while I didn't grab a bite, both smelled great. There is so much to see here, and the furniture is of such impressive quality. The showrooms are stunning. I'll definitely be coming back."

Kelsey Lovett - January 15, 2024

5.0 out of 5 stars

"We are enjoying the two Kincaid end tables that we purchased from Cheryl Dockery at Hickory Furniture Mart. They update our great room and brighten the room compared to our old ones. In addition, I’m so glad we paid for delivery by HFM. They did a great job and were so careful bringing the tables inside. It was a reasonable price for the service provided—the tables are very heavy, and my husband and I would have had a difficult time unloading and trying to get them in the house without damage. We also appreciated Cheryl’s professional yet friendly attitude. Even though we were only ordering two end tables, she gave us the same courtesy as if we were ordering a room-full of furniture. She followed through with everything, and we knew exactly what to expect. We were so pleased with the professional services we received from HFM and will return if we are in the market for future furniture purchases."

Karen Smith - December 4, 2023

5.0 out of 5 stars

"This year was our very first time making a purchase at Hickory Furniture Mart. 5 ***** STARS and then some! We were shopping for a new dining room set but did not see what we were looking for on the floor. The sales associate showed us several designs from their catalog and together we designed the perfect set. Miss. Nancy was very knowledgeable about the product and did not push us into making a purchase. Thank you Hickory Furniture Mart for having beautiful and quality furniture."

Tre Fuller - October 2, 2023

5.0 out of 5 stars

"Very satisfied with the whole process. The delivery was great. Sanchez and Brandon did an exceptional job. They took their time and were very careful with every piece of furniture. Thanks Hickory Furniture Mart and delivery guys for making this process painless."

Cindy Karlowitsch - September 28, 2023

5.0 out of 5 stars

"Met with Nancy. Very attentive, knowledgeable and efficient. Made our buying experience terrific. Walked in as tire kickers and walked out with the tires! We will be repeat customers. Deb & Art"

Deb Rosenthal - September 17, 2023

5.0 out of 5 stars

"I shouldn't let the secret out. But this place has been around for 60 years or more. The receptionist seems to know a whole lot of history about this place. Looking to furnish your home? Make this your next stop. Don't forget to stop in for lunch. They have homemade dessert."

Linda Gail - August 3, 2023

5.0 out of 5 stars

"Service and selection were impeccable. Will buy there again and again and again!! Ask for Cheryl Dockery. She is brilliant, professional, knowledgeable, very responsive, and patient."

Kim Riley - July 18, 2023

5.0 out of 5 stars

"This is a shout out to Betty the receptionist at the North entrance. She asked what we were looking for, highlighted the entire 4 level layout for us with our specific furniture type. Gave us information on directions (building is very confusing due to size) and just made a wonderful impression. As a result of her information, we had a great time, explored what we were looking for and stayed on track with our limited time. We went back to thank her for all she did to make our trip pleasant but just missed her. So, THANK YOU Betty!!!"

Diane Johnston - July 17, 2023

5.0 out of 5 stars

"A great way to spend a day, even 2 days, a week. It is massive! So many things to see. The lady at the front is very kind, she says enjoy your adventure, and that it is. With many furniture shops, a restaurant, and a full coffee shop complete with pastries, small bites, and other food items, everything combined made for a wonderful experience!"

Sandi Hengle - June 22, 2023

4.0 out of 5 stars

"Huge selection of variety of home furnishings and prices for sale items were enticing."

Steve Bloom - June 18, 2023

5.0 out of 5 stars

"You will get lost. We still have not found our youngest...lol"

Scott Stegner - April 26, 2023

4.0 out of 5 stars

"This place is great! 1,000,000 square feet is a lot of furniture and can be overwhelming. For myself, I found this as a great place to get a particular item you're missing in a room or a conversation piece. They do have sets for rooms as well. Go with a plan and a chunk of time."

Yvette Leonard - March 1, 2023

5.0 out of 5 stars

"What an incredible location. This is one of a couple of 'furniture malls' in the area. Whether for inspiration or to find that quality piece you can't get anywhere else, this is the place. 4 levels of furniture awesomeness plus eateries and coffee on the first and second floors."

Tom Jones - February 5, 2023

5.0 out of 5 stars

"Excellent customer service. I saved over $1,000 on two pieces by buying through Hickory vs. a local furniture store. I would definitely recommend them to anyone buying furniture."

Joyce Dziuba - June 27, 2022