Welcome to Hickory Furniture Mart’s comprehensive guide to the world of luxury furniture, where elegance meets craftsmanship. If you are passionate about creating the perfect living space that reflects your personal style, our Buying Guide is the map for your design adventure.
Our Buying Guide walks you through a treasure trove of American and International craftsmanship, design inspiration, and collection of fine furnishings that redefines luxury living. Whether you are an interior design enthusiast, a homeowner with a flair for the finer things in life, or simply someone looking to elevate portions of their living space, this guide is sure to be your trusted companion. We’re diving into the guide to provide tips and insights for a seamless shopping experience.
Mastering the Mart: Navigating Our Showrooms with Ease
Navigating our vast space of four levels and one million square feet of fine furniture showrooms, factory outlets, and manufacturers’ galleries can feel daunting – to help make the most of your visit, here are a few insider tips on how to familiarize yourself when you arrive.
The sheer size of the Mart requires some legwork, so be sure to wear comfortable clothing and shoes, and familiarize yourself with our map beforehand – locate the four entrances first, as you will often hear references to them when receiving directions from our showroom associates.
Once you arrive at the Mart, you will be greeted by one of our friendly and knowledgeable guest services representatives. Consider them your compass to the Mart, and expect them to ask questions about your preferences and style – they will pair this information with their expert guidance to provide you with a truly tailored experience and assist you in finding exactly what you are looking for.
Discover the Custom Furniture Manufacturing of North Carolina
In the world of fine furniture, North Carolina shines as a hub of quality craftsmanship and custom manufacturing. Skilled artisans and manufacturers have built a global reputation for excellence. From custom leather branding to button tufting and wood distressing, the craftsmanship available at Hickory Furniture Mart is unparalleled.
Enjoy Instant Style and Savings with Outlets
Within our sprawling showrooms, visitors will find an exciting mix of options, including custom furniture that can be ordered to any specification, private galleries dedicated to specific manufacturers, and a customer favorite – outlets.
Outlets offer a truly unique opportunity to bring home the highest quality furniture immediately, straight from the showroom floor. These pieces offer remarkable deals, with savings ranging as high as 80% off normal retail prices, all thanks to their “as is” purchase availability. Options available vary season by season, but often include: retail showroom samples, overruns and closeouts, High Point Market samples, canceled custom orders, and more.
The outlets receive new product arrivals from factories on a weekly basis, ensuring that you will always find something new and exciting. But don’t hesitate on a piece too long – sales are made on a first-come, first served basis, and inventory moves quickly!
Enjoy Efficient & Consolidated Shipping
We are proud to partner with Arcadia Home Delivery for consolidated orders to offer a streamlined and secure shipping process for every furniture selection, allowing our visitors and customers to buy with complete confidence. Shipping charges are calculated based on the order’s weight and destination zip code, and a $99 consolidation concierge service fee is offered for those buying multiple items who prefer a single delivery.
Estimated delivery times vary by region, and customers will receive a 48-hour advance notification to confirm the address, shipment contents, and that your home is ready for the furniture arrival. Our top priority is making your furniture journey completely seamless, from selection to delivery.
Special Programs & Services
Hickory Furniture Mart believes in offering more than just furniture; we are committed to providing a truly enhanced shopping experience. Our special programs and services were created to tailor your visit to your unique needs. Here are a few of the ways we work to elevate the Hickory Furniture Mart experience:
Partners in Design Program
This program provides additional benefits to interior designers and their clients. We offer exclusive benefits like access to our designer lounge, special pricing, direct connections with manufacturers, a room planning tool, priority notifications on sales, and so much more. Signing up is seamless whether you prefer to do so online ahead of time or in person during your visit to the Mart.
Military Appreciation Program
We deeply appreciate the dedication and sacrifice of active, inactive, and retired military personnel. As a token of this gratitude, we offer discounts to military members inside each of our participating showrooms. Just present your military ID to receive your discount.
Disaster Relief Program
In times of natural disasters, we understand the urgent need to rebuild lives and homes. To do our part to help, we’ve created a Disaster Relief Program to provide discounts to victims of natural disasters. Our team will work with those affected to verify needs and assist in supporting communities during challenging times.
Professional Interior Design Services
Most of the showrooms within the Mart offer complimentary design services within their own galleries, but we understand that sometimes an extra touch is needed. If you prefer a single point of contact for all your design needs, the team at Designing Women offer their expert guidance by appointment. We do recommend making a reservation for this service ahead of your visit.
Accessible Entrances, Restrooms, & Nursing Lounge
Hickory Furniture Mart is committed to ensuring accessibility and comfort to all our visitors. Throughout the Mart, we offer wheelchair accessible entrances with an exterior ramp and push plate entry, accessible restrooms, water fountains, and bottle-filling stations, as well as a Nursing Lounge to provide privacy and comfort for parents.
Food, Beverage, & Local Art
When you need a break from shopping, enjoy a meal at our on-site cafe, Of Great Taste. The cafe provides a tasteful experience for those seeking casual options for lunch. Be sure to stop by our on-site coffeeshop & art gallery, Taste Full Beans & Taste Full ARTS for a steaming cup of coffee and a snack while surrounded by local art in a relaxed atmosphere. Take home a piece of North Carolina artistry with you or commission a custom piece for yourself or a loved one.
J&L Furniture Services: Restoration, Repair, Upholstery, & Shipping
At Hickory Furniture Mart, not only will you find our partners in manufacturing and design, but also those in the furniture repair industry. We are proud to work with J&L Furniture Services who specialize in furniture restoration, repair, reupholstery, refinishing, painting, and commercial services. They even offer shipping services for customers in select areas.
Your journey with us is not limited to furniture – it is truly an exploration of elegance, craftsmanship, and style. With our Buying Guide, we invite you to immerse yourself in the world of luxury furniture with Hickory Furniture Mart as your trusted guide in creating the perfect living space that reflects your unique style and personality. Welcome to a world where every piece is a masterpiece waiting to be discovered.